Cloud Telephony for Smart Businesses
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Multiple sites, WFH, remote locations – our iPBX Cloud is telephony you control like never before – all from one screen.
Easy, convenient, flexible, and cost-effective. Powerful call management features including day/date routing, out-of-hours, hunt groups, numbers, call recordings, voicemails – everything – for all your sites, remote locations and remote workers wherever they are.
Enterprise Grade, Any Number, Anywhere
iPBX Cloud powers some of the UK’s most successful businesses. Resilient telephony packed with features, iPBX is available per-user-per-month to startups, small businesses and large enterprises.
100% uptime over 3 years. 5 9’s SLA. No on-site hardware, no up-front investment, low TCO, flexible service plans, and completely scalable.
iPBX Cloud supports WFH and remote locations. Achieve geographic independence. Want London DDI’s in Glasgow? No problem.
iPBX Cloud offers a full suite of native features, and a broad range of optional add-ons, you have all you need for smart communications.
We can provision all major SIP handsets, your existing ones, or choose our handsets.
iPBX Cloud Features
Telephony Features
iPBX Cloud includes a wide range of telephony features you would find in any on-site PBX platform, and a suite of advanced functionality including Call Park, Do Not Disturb, Call Forwarding, CallerID Blocking, Variable Ring Time and much more.
Mobile Apps
iPBX Apps allow incoming and outgoing calling from your landline number via a smartphone. Great for staying in touch whilst on the move or in a disaster recovery scenario. There is a whole range of 3rd party softphone Apps compliant with the iPBX Cloud service.
Voicemail & Voicemail-to-Email
Voicemail with external access, email notification, web access to messages, and multiple greetings (unavailable, busy, and temporary). Greetings can be uploaded and downloaded on the web interface. Retrieve emails online or receive by email as .wav files.
Call Recording
Record calls for compliance, customer service or audit purposes. iPBX provides secure online access to file storage and retrieval of call details with comprehensive search filters to play, download or delete calls according to pre- defined login permissions.
Advanced Call Statistics
iPBX Cloud delivers online access to comprehensive live call statistics that show call handling efficiencies, productivity, call patterns and caller behaviour helping you make informed business decisions. Data includes time to answer, call waiting time, call outcome
Comprehensive Reports
Call statistics can be emailed to you on a daily, weekly or monthly basis. Choose from a summary of calls per number or full statistics per individual call
Call Queuing
Queue incoming calls on a destination number to assist with call handling during busy periods. Use live statistics to monitor calls and make instant changes. Optional queue breakout and overflow preferences are available. Project stats onto a wallboard for effective and real- time call management.
Call Screening
Control your incoming calls. Called parties are asked if they wish to accept calls. Callers can be asked to record their names, their callerID can be played, or a message specific to call flow can be played.